Shipping policy

Thank you for shopping with Oltoria.

Order Processing

• Handling Time: 2 business days.
• Orders are processed Monday through Friday, excluding weekends and public holidays.

Shipping Time

• Estimated Delivery: 3–5 business days.
• Delivery estimates begin after order processing.
• Delivery times may vary due to weather, carrier delays, customs clearance, or high seasonal demand.

Order Tracking

After your order has been shipped, you will receive a shipping confirmation email with tracking information, when available.

Shipping Address

Customers are responsible for providing an accurate shipping address. Oltoria is not responsible for delays or failed deliveries caused by incorrect address information.

Lost or Damaged Packages

If your package is lost or arrives damaged during transit, please contact us promptly so we can assist you.

Contact

Oltoria
14B Bernard St
London WC1N 1LN
United Kingdom

Phone: +44 7391334630